Where can I get help?

Customers experiencing gambling problems and others affected by problem gambling should seek help.

The following independent organisations are available to provide free and confidential advice on matters of problem gambling to people with a gambling addiction, their family and friends.

Gambling Therapy

Gambling Therapy offer online support to non-UK residents addicted to gambling and those who show problematic gambling behaviour. Further information can be found at www.gamblingtherapy.org

Gamblers Anonymous

Gamblers Anonymous provide confidential telephone support and face-to-face counselling to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted on (626) 960-3500 or at www.gamblersanonymous.org/ga

BeGambleAware

BeGambleAware aims to promote responsibility in gambling. They provide information to help people make informed decisions about gambling and where to go for support and advice. Further information can be found at www.begambleaware.org

We recommend that parents of minors use filter software such as NetNanny http://www.netnanny.com/ or Cyberpatrol http://www.cyberpatrol.com/ .

Our Customer Service Team receive dedicated training on dealing with problem gambling issues and are available to listen and to support you in keeping control. If you would like to talk to our team about problem gambling, please contact us via email or live chat and we can offer you any help needed.

Remember: it is your responsibility to contact us and inform us if you feel you might be experiencing any gambling issues.