What is the withdrawal procedure?

All withdrawals are subject to our withdrawal procedures as follows:

1. All withdrawals will be reviewed by our Payments team and must be approved by them before we distribute any funds. This internal review process can take up to max. 48 hours, and then it will take additional time for the payment provider to process the funds.
2. We reserve the right to process withdrawals back to the payment method(s) used to make your deposit, up to the total amount deposited, before other withdrawal options are enabled. The applicable payment method(s) is/are selected at our sole discretion and may include but is not limited to credit/debit cards.
3. Until the withdrawal is approved, you may cancel the pending request and have the funds added back to your account.
   To do so,  simply click on the cancel button on the 'Withdrawals' tab and confirm your request in a pop-up window.